At BeyondTEFL, we value customer satisfaction and take all complaints seriously.
Customer compliants policy
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Submitting a Complaint
Customers can submit complaints via email to info@beyondtefl.com, providing details of the issue.
Acknowledgment
We will acknowledge receipt of the complaint within 24 hours
Resolution
Our team will investigate the complaint promptly and aim to provide a resolution within 2-3 business days.
Follow-Up
After resolution, we may follow up with the customer to ensure their satisfaction and address any further concerns.
Communication
We will keep the customer informed of the progress and expected resolution timeframe.
Thank you for choosing BeyondTEFL. We are committed to addressing your concerns effectively.
